We’re hiring: Part-time Front of House

A bit about us:

Based in Margate, Kent we’re a quality-driven coffee roastery with the simple mission to bring delicious coffees to our costumers and create positive impact in the process - within our industry and community.

What we do is centred just as much around providing great service and flavour experience to our customers as it is in improving value for the people that make coffee happen - from first and foremost growers and producers and also baristas and members of our team.

We are proud to work with a small number of exporting and importing partners with strong ethics who share our core values of transparency, quality and improving value for growers within the supply streams. We build longterm supply partners, always work to deepen out knowledge of our supply chains and prioritise buying from the same people season after season.

Our cafe, is a place where we get to share our passion for delicious coffees and great food. We’re all about relaxed, friendly service and have awesome base of local regulars as well as frequent out of town visitors, many of whom are regular drinkers of our coffees. It is not only a flagship store representing our brand but also a neighbourhood brunch spot where we serve delicious brews and tasty treats to our local community on the daily. Not gonna lie, it’s hard work but it’s also super fun, we have a really great team as well as customers and you get to eat some real tasty foods and drink all the coffee!

Who are we looking for:

Someone with an outgoing personality, passion for genuine hospitality and tasty food and drink. Can-do attitude, a keen eye for detail and common sense will go a long way, basic barista skills would be a plus but not required. This is a predominantly a front of house role so you won’t be making coffee on the regular but having the skills to jump on shots when busy or cover some breaks would be handy. We will provide training where needed. Must have your head screwed on, have good chat and be a team player.

What’s the job:

A part-time opportunity for a sociable person in a great team and lots of lovely regulars.

Key responsibilities:

Welcoming customers as they walk through the door and navigating any newcomers as to how things work (ordering, service, menu etc.)
Taking orders and delivering them to tables efficiently
Having a good chat with people and checking-in throughout their visit, many of our customers are regulars and fostering good relationships and a friendly atmosphere is just as important as providing great quality products
Clearing tables and maintaining a tidy and clean shop and counter
Helping with front-of-house washing up & restocking of crockery, cutlery, disposables
Providing friendly and genuine welcome and experiencee to all our customers.

Working days & hours:

15hrs/week over 3 days
The required working days would be: Sun, Mon, Tue - 10am - 3pm
This may need to be subject to some adjustment according to the business needs in the future but to keep it fair we require everyone in the cafe team to work 1 day of the weekend and always do our best to ensure everyone has 2 consecutive days off together.

If further working hours are needed we can keep this in mind and aim to accommodate, there is often holiday cover required to more shifts can often be picked up.

Pay & other details:

Starting at : £11.5/h + tips (tips are usually the equivalent of £1.2/h)
Usual 5.6 weeks holiday (pro rata)
Auto-enrolment into a pension scheme with the option to opt-out if wanted
50% off food and drink in the cafe, 20% off retail, 10% off for friends and family; weekly bag of coffee to drink at home

PART-TIME FRONT OF HOUSE (Applications now closed)