We’re hiring: Cafe Assistant Manager

Deadline for applications: 8th of May
Interviews: 12th and 13th May

About the role:

We are looking for an Assistant Manager to support the General Manager in overseeing daily operations and supporting the team. Working together to uphold excellent quality of coffee, food & service and ensure financial viability while maintaining a happy, well functioning team.

Working Hours & Pay:

Weekly hours: 34-36hrs/week, over 4-5 days/week - one day of weekend as a standard, occasionally both to cover holiday, we do all we can to always ensure 2 days off together
Start date: 15th June (or earlier if available)
Pay rate: £14.50-15.5/h depending on skill and experience level, + tips (usually +£1.5/h or more)

Additional benefits:

• Cafe staff discount: 50% off on food and drink, 20% off on retail items
  Weekly bags of coffee for home brewing
  Lunch on shift
  End-of-year profit-sharing scheme (after successful completion of probation period, in permanent employment at the time of distribution (End of Sept), not under discipline action)
  Bike2Work Scheme

What we’re looking for in the right candidate:

• First and foremost someone a genuine passion for quality coffee, simple but imaginative breakfast and brunch food and hospitality as a whole

• Experience managing people and inter-personal relationships

• Experience with and knowledge of speciality coffee preparation standards, however if you have skills in the rest of the listed areas and a drive to learn and improve we can teach coffee skills

• Positive attitude and willingness to be hands-on in all areas of the cafe

• Ability to troubleshoot and solve problems calmly

• Desire to learn, continue improving and drive quality forward 

• Taking pride in job well done and the team thriving as a whole

Key responsibilities:

Over-seeing daily operations & quality:

• Leading by example and upholding the company values, delivering excellent customer experience, quality of product & service, warm hospitality

• Daily front-of-house and barista duties; delivering excellent service and drinks and ensuring a friendly and memorable customer experience

• Having a good overview and running knowledge of all three areas of operations - front of house, coffee & kitchen

• Distributing and covering breaks at appropriate times

• Ensuring health & safety and hygiene standards

• Relevant stock monitoring, helping to ensure appropriate orders are placed if/when needed, minimising waste

• Assessing customer experience, gathering and relaying feedback; making suggestion for possible improvements

Team support, performance & dynamics:

• Supervising, training and supporting junior team members

• Assessing needs and providing support to team members as and when needed, this will look different toward junior team members and senior team members, ideally we have skilled, driven and engaged team members who don't need close management but a flexible system of mutual support.

• Point of contact for team members on shift & when general manager not present on site, i.e. days off and holidays

• Helping to organise cover in the event of sickness and/or other staff emergencies

To apply please send a CV and a short cover letter telling us about yourself and why you’d like to join the team to : tereza@curveroasters.co.uk